Fortis Pro-Active Defence Solutions

Terms and Conditions

By enrolling in any Fortis Pro-Active Defence Solutions training program, you agree to the following terms and conditions:

1. Website Use Agreement

This website (“the Site”) is operated by Fortis Pro-Active Defence Solutions.

By accessing or using the Site, you agree to be bound by these terms and conditions. If you do not agree, you may not access or use the Site.

Fortis Pro-Active Defence Solutions reserves the right to amend these terms at any time. Changes take effect immediately upon publication. Continued use of the Site constitutes acceptance of any updated terms.

2. Trademarks

All publications, products, content, and services referenced on this Site are the intellectual property of Fortis Pro-Active Defence Solutions unless otherwise stated.

All other trademarks belong to their respective owners.

3. Use of Website and Services

3.1 Third-Party Services

Fortis Pro-Active Defence Solutions does not operate, control, or endorse third-party products, services, or training providers unless explicitly stated.

3.2 External Content and Risk

Content, services, or products available via the internet may be provided by third parties. Fortis does not guarantee that downloadable files are free from viruses or harmful code.

You are responsible for safeguarding your own systems and data.

3.3 No Warranties

All services and information are provided “as is.” Fortis makes no guarantees regarding accuracy, reliability, or availability.

3.4 User Responsibility

You assume full responsibility for the use of the Site and all training services. Fortis is not liable for any damages, losses, or consequences resulting from use of the Site or participation in training.

3.5 Internet Content Disclaimer

The internet may contain material that is offensive or inappropriate. Accessing such content is entirely at your own risk. Fortis accepts no responsibility for such material.

4. Limitation of Liability

Fortis Pro-Active Defence Solutions shall not be liable for any:

  • Direct, indirect, incidental, or consequential damages
  • Loss of profits, business interruption, or data loss
  • Personal injury or death arising from use of services

This applies even if Fortis has been advised of potential risks.

Fortis is also not responsible for content or operations of any external websites linked to or from the Site.

5. Indemnification

You agree to indemnify and hold harmless Fortis Pro-Active Defence Solutions, its directors, employees, and partners from any claims, damages, or legal costs arising from:

  • Your use of services
  • Your violation of these terms
  • Negligent or unlawful conduct

6. Lone Operator 100% Money-Back Guarantee

We stand behind the effectiveness of the 12-month Lone Operator Program. A full refund is available under the following strict conditions:

  • You complete all 12 modules
  • You attend all sessions (or complete approved catch-ups)
  • You complete all assigned homework and dry-fire exercises
  • You maintain proof of participation (logs, records, etc.)
  • You actively engage with the program

If, after meeting all of the above, you have not experienced significant improvement, you may submit a refund request within 30 days of completing the final session.

Refunds will be processed within 30 days upon verification.

Important:
If you exit the program early or fail to complete it in full, this guarantee does not apply.

7. Third-Party Rights

Fortis Pro-Active Defence Solutions and its affiliates reserve the right to enforce these terms directly where applicable.

8. Cancellations

If you cancel within 48 hours of a course:

  • No refund will be issued
  • No credit or carry-over applies
  • A new booking must be paid in full

9. Legal Jurisdiction

This agreement is governed by the laws of South Africa.

All legal proceedings must be brought within South Africa and within one (1) year of the claim arising.

Fortis reserves the right to assign its rights and obligations at any time.

10. Lone Operator Program – Attendance and Payments

Lone Operator is not a pay-as-you-go program.

By enrolling, you commit to 12 monthly payments, regardless of attendance.

Key Rules:

  • Leaving a session early = incomplete module
  • Full attendance is required for module completion
  • Catch-ups are required for missed or incomplete sessions
  • Catch-ups are not available in all provinces

11. Progression and Completion

  • You may continue training even if modules are missed
  • However, incomplete modules will impact performance, especially from Module 6 onward
  • Module 6 is a high-pressure culmination of Modules 1–5

If you miss earlier modules:

  • You will struggle to keep up
  • The class will not be slowed down to accommodate you

12. Certification Requirements

To receive your Level 1 Certificate and Lone Operator badge, you must:

  • Complete all modules in full

You may progress to Level 2 without completion, but:

  • No certificate or badge will be issued until all modules are completed

13. Safety Policy

Safety is non-negotiable.

If you present a safety risk at any time:

  • You will be removed (“benched”) from the session

14. Attendance Discipline

  • Sessions start on time
  • Late arrivals disrupt training and will not delay the group

Plan accordingly and respect the training schedule.

15. Final Note

This program is designed for real-world survival—not casual participation.

You are responsible for:

  • Your attendance
  • Your preparation
  • Your progression

Payment covers all 12 sessions, regardless of attendance.