Fortis Pro-Active Defence Solutions
Terms and Conditions (updated 20/07/2026)
By enrolling in any Fortis Pro-Active Defence Solutions training program, you agree to the following terms and conditions:
1. Website Use Agreement
This website (“the Site”) is operated by Fortis Pro-Active Defence Solutions.
By accessing or using the Site, you agree to be bound by these terms and conditions. If you do not agree, you may not access or use the Site.
Fortis Pro-Active Defence Solutions reserves the right to amend these terms at any time. Changes take effect immediately upon publication. Continued use of the Site constitutes acceptance of any updated terms.
2. Trademarks
All publications, products, content, and services referenced on this Site are the intellectual property of Fortis Pro-Active Defence Solutions unless otherwise stated.
All other trademarks belong to their respective owners.
3. Use of Website and Services
3.1 Third-Party Services
Fortis Pro-Active Defence Solutions does not operate, control, or endorse third-party products, services, or training providers unless explicitly stated.
3.2 External Content and Risk
Content, services, or products available via the internet may be provided by third parties. Fortis does not guarantee that downloadable files are free from viruses or harmful code.
You are responsible for safeguarding your own systems and data.
3.3 No Warranties
All services and information are provided “as is.” Fortis makes no guarantees regarding accuracy, reliability, or availability.
3.4 User Responsibility
You assume full responsibility for the use of the Site and all training services. Fortis is not liable for any damages, losses, or consequences resulting from use of the Site or participation in training.
3.5 Internet Content Disclaimer
The internet may contain material that is offensive or inappropriate. Accessing such content is entirely at your own risk. Fortis accepts no responsibility for such material.
4. Limitation of Liability
Fortis Pro-Active Defence Solutions shall not be liable for any:
- Direct, indirect, incidental, or consequential damages
- Loss of profits, business interruption, or data loss
- Personal injury or death arising from use of services
This applies even if Fortis has been advised of potential risks.
Fortis is also not responsible for content or operations of any external websites linked to or from the Site.
5. Indemnification
You agree to indemnify and hold harmless Fortis Pro-Active Defence Solutions, its directors, employees, and partners from any claims, damages, or legal costs arising from:
- Your use of services
- Your violation of these terms
- Negligent or unlawful conduct
6. Lone Operator 100% Money-Back Guarantee
We stand behind the effectiveness of the 12-month Lone Operator Program. A full refund is available under the following strict conditions:
- You complete all 12 modules
- You attend all sessions (or complete approved catch-ups)
- You complete all assigned homework and dry-fire exercises
- You maintain proof of participation (logs, records, etc.)
- You actively engage with the program
If, after meeting all of the above, you have not experienced significant improvement, you may submit a refund request within 30 days of completing the final session.
Refunds will be processed within 30 days upon verification.
Important:
If you exit the program early or fail to complete it in full, this guarantee does not apply.
7. Third-Party Rights
Fortis Pro-Active Defence Solutions and its affiliates reserve the right to enforce these terms directly where applicable.
8. Attendance & Cancellation Policy
Applies to Valkyrie and Standalone Courses / Club Shoots · Effective 20 August 2026
8.1 Why this policy exists
Valkyrie and Standalone courses run on a fixed, limited number of seats. When a booked member does not attend and gives no notice, that seat cannot be offered to someone else, and it is currently being carried forward to a future session at no consequence. This means a genuine no-show ties up a seat twice: once on the day it was booked, and again on the session it rolls forward to — while another member who could have taken that seat goes without.
This policy introduces clear, published rules for cancellation notice and credit forfeiture, so that members are treated consistently and seats are used fairly. In short: a booking is a firm commitment, not an open-ended option — much like an airline seat, once the session has taken place without you and without notice, the booking cannot be refunded or carried forward.
8.2. Key terms
- Notice period — the number of days between a member telling us they cannot attend, and the date of the session itself.
- Forfeiture — the credit for that module/session is permanently lost. It cannot be transferred, rolled over, or refunded.
- No-show — the member does not attend, and did not notify us before the session took place.
- Effective date — 20 August 2026. This policy applies to any session taking place on or after this date. Sessions before this date are governed by the previous (informal) practice.
8.3. Policy — Valkyrie and Standalone Courses / Club Shoots
The same rule applies across every program, with a single cut-off and no partial/middle tier:
| Timing | Outcome |
| 14 days or more before the session | Free move — credit is preserved and the member may transfer to another available session or cohort at no penalty. |
| Less than 14 days before the session, including no-shows | Full forfeiture — the credit for that module/session is lost. The member must repurchase to attend a future session. |
8.5. Existing bookings and credits (transition)
- Any session taking place before 20 August 2026 is unaffected — the previous practice of rolling credits forward on an absence continues to apply for these sessions.
- Any credit or booking that already exists as of the date this policy is announced remains valid under the previous rules for as long as it relates to a session before the effective date.
- From 20 August 2026 onward, this policy applies to all sessions taking place on or after that date — including sessions booked before the announcement, if the session itself falls on or after the effective date.
- Before making any new booking after this policy is announced, members will be asked to confirm they have read and understood these terms. This is a once-off confirmation, similar to other acknowledgements already used on the Hub.
8.5. Summary
Book it, keep it, or lose it. Cancel with reasonable notice and your credit is safe. Cancel late or don’t show up, and — like a missed flight — the seat is gone and the credit goes with it. This policy exists to keep our limited seats, and our members’ time and money, fairly used across the board.
9. Legal Jurisdiction
This agreement is governed by the laws of South Africa.
All legal proceedings must be brought within South Africa and within one (1) year of the claim arising.
Fortis reserves the right to assign its rights and obligations at any time.
10. Lone Operator Program – Attendance and Payments
Lone Operator is not a pay-as-you-go program.
By enrolling, you commit to 12 monthly payments, regardless of attendance.
Key Rules:
- Leaving a session early = incomplete module
- Full attendance is required for module completion
- Catch-ups are required for missed or incomplete sessions
- Catch-ups are not available in all provinces
11. Progression and Completion
- You may continue training even if modules are missed
- However, incomplete modules will impact performance, especially from Module 6 onward
- Module 6 is a high-pressure culmination of Modules 1–5
If you miss earlier modules:
- You will struggle to keep up
- The class will not be slowed down to accommodate you
12. Certification Requirements
To receive your Level 1 Certificate and Lone Operator badge, you must:
- Complete all modules in full
You may progress to Level 2 without completion, but:
- No certificate or badge will be issued until all modules are completed
13. Safety Policy
Safety is non-negotiable.
If you present a safety risk at any time:
- You will be removed (“benched”) from the session
14. Attendance Discipline
- Sessions start on time
- Late arrivals disrupt training and will not delay the group
Plan accordingly and respect the training schedule.
15. Final Note
This program is designed for real-world survival—not casual participation.
You are responsible for:
- Your attendance
- Your preparation
- Your progression
Payment covers all 12 sessions, regardless of attendance.